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This statement discloses the privacy practices for The Help Centre website. Questions regarding this statement or The Help Centre’s privacy policy more broadly should be directed, via email, to We respect the privacy of our customers and therefore have adopted a set of information management guidelines that are the foundation of our customer relationships.

These guidelines have been developed with the recognition that internet technologies are rapidly evolving and that underlying business models are still not established. Accordingly, guidelines are subject to change. Any such changes will be posted on this page as required.

What we do:

We collect personally identifiable information about our users. Our goal in collecting personal information online is to provide you with the most useful and helpful web experience possible. By knowing your preferences, we will be able to deliver information that meets your needs and gives you special access privileges. Through online forms, we collect:

  • Name and Surname

  • Postal address

  • Telephone and Facsimile numbers

  • Email address

  • IP address (for systems administration and troubleshooting)

  • Demographic information (for user profiling in aggregate form)


We use this information for the following purposes:

  • To contact and communicate with you

  • To perform statistical analyses measuring relative interest in the various areas of our site

  • To send email or conventional mail to you about our products and services

  • To recognise user access privileges

  • For internal record keeping and administrative purposes


What we don’t do:

  • Link IP addresses to anything personally identifiable

  • Provide personal information to any third party

  • Share the information we track on this site, in any form, with advertisers or any other parties

  • Release personal information about any individual visitor

The Help Centre is not responsible for the content or the privacy policies of external web sites to which we may link.

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